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60-7-% users of DPC curious users drop-off before completing sign-ups why?

Your Direct Primary Care (DPC) website attracts curious visitors every week, — curious about your model, or memberships, looking to join, or needing guidance. But most leave confused, uncertain, or overwhelmed. Why? Websites are informational and not designed to assist on the fly. They are designed to read and discover – not converse and clarify. Websites is not built for instant help and engagement and user drops off within 2-3 mins.Ela changes that by instantly engaging and assisting your website visitors.

Tune in — The Growth Blocker

Without Ela

  • It treats someone ready to join today the same as someone just browsing — with no triage, no guidance, no warmth.
  • It may not instantly answer key questions like “What exactly is DPC?”, “What services you offer?”, “Do I need an insurance coverage?”, or “What’s included in the membership?”, “Do you have a parking?” etc
  • It may not offer real time clarity unless user goes through it, contact forms may not feel personal & may take too long to get a response.
  • As a result, potential patients who were ready to take the next step lose confidence, get distracted, or decide to “come back later” — and never do.
  • Website is not build for instant help and engagement and user drops off within 2-3 mins.Ela changes that by instantly engaging and assisting your website visitors.
  • Potential members bounce within 2–3 minutes.
  • Your team is buried under avoidable admin.
  • You lose leads who were ready but got no help.

With Ela

  • She instantly greets website visitors and understands what they’re looking for — a quick question, an appointment, or help joining.
  • She explains your model clearly, handles FAQs, walks users through membership options, and even books meet-and-greets.
  • She ensures no potential patient is lost to confusion, delay, or friction.She works 24/7 — even when your front desk is closed.
  • Ela will be a first screening for over 80% of population and you can take control anytime.
  • Ela smartly hands it off to you only if it’s required – freeing your hands for better work.
  • Your website becomes a true conversion channel, not just a brochure.
  • You increase memberships without adding front-desk staff.
  • Your DPC promise of access and clarity starts at first click, not first visit.

Your website is your most authentic footprint — but no one is manning it. Ela gives it a voice, a brain, and a warm welcome. Your care model is built on access and simplicity — Ela brings those values to your digital front door.

Frequently asked questions

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What problem Ela is solving?

After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Ela score against other agents?

We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.

Check the test results

How Ela works?

Ela integrates into your website and starts engaging with your members in minutes. Sign up on Careshipai.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Ela?

Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.

How does Ela pricing work?

We offer simple pricing of $29 for our Ela Clarity Suite with per login pricing and $19 for our membership kit per clinic. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.

What's the foundation model for Ela?

Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Ela replace that?

No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.

What if I use another lead management system. Will Ela replace that?

No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.

I already use Spruce for patient communication. Will Ela replace that?

No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.

Does Ela offer a free trial?

While Ela cannot be kept free due to involved AI cost, we offer 15-day-trial for all other mods.

Can I import or export data from Ela?

Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.

Careship is an all-in-one DPC growth engine

Ela runs acquisition, conversion, onboarding, payments, and outreach in one flow. Capture website visitors & incoming callers in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

The #1 Member Acquisition AI agent for DPC

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