Ela attends your website visitors & incoming callers — 24×7

Up to 70% of patients drop-off in 30s without clarity. Ela engages instantly, explains your DPC in simple words, and turns drop-offs into loyal signups.

Ela sells subscription in a click

Patients hate filling out long subscription forms — platforms like Hint make them go through 5 separate steps just to purchase a membership, which creates frustration and increases the risk of drop-offs along the way. Ela membership purchase is 1-click affair right on your website, with no redirects, no extra steps, and no forms at all.

Ela welcomes new members warmly — & guides further with empathy

Ela welcomes every new patient with an instant, friendly call — guiding them through simple do’s and don’ts, explaining your clinic’s working days, and showing how they can easily book appointments through her. From the very first interaction, she makes patients feel informed, cared for, and truly at home in your DPC family.

Ela relives staff by handling routine work

Instead of spending 2–3 minutes per member on repetitive queries, bookings, and reminders, Ela takes care of it all automatically. Your team only steps in when exceptions arise — freeing them to focus on what truly matters: patient care.

Ela converts prospects into loyal memberships

Ela helps by converting visitors or callers into paying members by following up via AI Calls, Emails & Text — encouraging them to buy memberships or clear any doubts they may have

Ela reminds and follows-up about important activities

Ela automatically sends reminders AI calls, emails, texts — for membership purchases, renewals, appointments, and AWV visits etc — saving you 2–3 minutes per patient.

Ela summarises sentiments, conversations & feedbacks

Ela turns every patient call into a powerful snapshot — CX score, emotions, and handoff reasons in seconds. No missed concerns, no admin drag, just clear signals for what your patient felt and what needs action. DPC doctors get time back while patients feel truly heard.

Ela outreaches your full patient panel in a click

Want to know which patients are hit by a heatwave? Ela checks in instantly through calls, flags risks, and books appointments. Flu shots, health fairs, AWVs—reach every member in one click. No more manual hustle of typing emails or dialling calls one by one—Ela does it all effortlessly in seconds.

Ela checks-in intermittently — from wellness check-in to post visit feedbacks

Ela automatically checks in with patients after their visit, collects feedback, and follows up in between to ensure they feel cared for. This strengthens their bond with your DPC and drives long-term membership loyalty.

Ela book’s time — takes appointment or meet & greet requests

Ela handles appointment or meet & greet requests on call, passes them to your team for confirmation, and updates patients instantly via email, SMS, text, or AI calls.

Ela works 24×7 — even after hours to engage potential members & sell membership

After hours, weekends, holidays—patients still reach out. Without support, leads drop and issues pile up. Ela keeps your clinic virtually open, handling queries, activations, welcome kits, and first appointments so no membership is lost.