Supercare is built completely modular — meet Supermods

In-built membership management, AI powered outreach, Lead management, Patient portal, AI powered team communications & collaboration tools

AI engagement

Ela, your 24/7 AI concierge, uses empathetic language to lower bounce rates by 55%, building instant trust through subconscious cues. It answers questions, explains memberships, and handles callbacks — ensuring patients feel supported, even after hours.

Memberships

Easily manage membership details across your site with one update that syncs everywhere. Highlight pricing, age groups, and benefits clearly — saving time and making it simple for patients to choose the right plan.

Lead & Smart follow-ups

AI captures patient leads instantly during chats, prompting for email if the conversation pauses. Every lead is logged automatically, enabling quick, context-rich follow-ups without manual tracking.

AI outreach

Automate daily outreach with reminders, calls, and summaries. From confirming appointments to nudging no-shows, the AI ensures patients stay on schedule — without staff intervention.

Omni-channel comms

Reach patients across all channels — text, email, calls, and chat — from one platform. Whether it’s reminders, updates, or check-ins, you can automate and track every touchpoint to ensure nothing slips through the cracks.

Secure chats

Engage leads across text, email, calls, and chat — all from one place. Automate outreach, schedule follow-ups, and track every message for a seamless communication flow.

Schedule time

Introductory session with our team along with personalised guidance on services and memberships. Prospects can schedule a meet and greet as per their convenience.

AI analytics

Get a clear view of your AI’s impact — from resolution rates and patient feedback to leads, appointments, and memberships. Every interaction is tracked, measured, and optimized for growth.

Coming this fall

Patient access

Give patients easy access to goals, appointments, assessments, and care team communication — all in one place. From tracking vitals to booking visits and requesting callbacks, patients stay informed and in control.

Coming this fall

Task management

Organize daily tasks with smart scheduling and priority tagging. Whether it’s appointments, meetings, or follow-ups, your team can see what’s next and stay focused on what matters most.

Ela’s magic kits

Ela comes in-built membership management, AI powered outreach, Lead management, AI powered communications & collaboration tools.

AI engagement

Engages within 15s through chat, call and callbacks

Memberships

Create membership plans and get payment into your stripe enabled bank account

AI outreach

Automate first welcome call, reminder calls and omni channel outreach for members

Lead Management

Reduce lead drop-offs. Automate smart follow-ups & conversion to member.

Agent analytics

Track, measure & monitor Ela's outcomes

Communication

Ela supports secure chat, email, text messages & AI calls

Collaboration

Team communicates over secure chat and collaborate through task management

Meet & Greet

Introductory sesssion with our team. Personalised guidance on services at clinic location of your convinience.

Frequently asked questions

Built on world class architecture.
Modern. Fast. Secure.

What problem Ela is solving?

After google or social search, your visit always either call you or check your website — Ela handles both channels for you.Capture visitors in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Simply connect Ela to your phone number and website — it engages visitors, answers calls, explains your DPC, builds trust, and sells memberships. Every lead is tracked, drop-offs get callbacks, and no opportunity is lost — delivering a hands-free growth engine that keeps your panel full.

How does Ela score against other agents?

We compared Ela againts the best specialised as well as generic agents out there and Ela showed a 17% higher impact than other agents.

Check the test results

How Ela works?

Ela integrates into your website and starts engaging with your members in minutes. Sign up on Careshipai.com, setup Ela & add the embed code to your website. You can simply email the code to your technician too.

Can I personalise Ela?

Yes. Ela is a first customisable agent created for healthcare. Ela can fetch your website links. You can also upload additional knowledge base and let Ela respond the way you want.

How does Ela pricing work?

We offer simple pricing of $29 for our Ela Clarity Suite with per login pricing and $19 for our membership kit per clinic. We offer pay as you go pricing for omni channel outreach and Ela’s outcomes.

What's the foundation model for Ela?

Ela is built on most advanced anthropic model – Claude Sonnet 3.5 and gets upgraded to 3.7 as required. Its hallucination free and understand the context and content with precision.

I use Hint for memberships. Will Ela replace that?

No. Ela smart tiles also support adding external links. You can add your membership links so that all your links are in one place for your website visitors. That way you have also enjoy the power of Ela’s instant engagement and lead collection engine. Ela gives you complete freedom to configure your external links so that you can enjoy both – the goodness of hint memberships as well as the warmth of AI assistance.

What if I use another lead management system. Will Ela replace that?

No. Keep Ela as your website instant engagement assistant. Every month download the leads collected by Ela and upload it to your core lead management tool. No restrictions.

I already use Spruce for patient communication. Will Ela replace that?

No. Ela doesn’t mandate any replacement. Using Ela’s other mods like communication, tasks etc is not mandatory. Ela can continue to be your instant engagement agent for website visitors while keeping your freedom to use any other tool intact.

Does Ela offer a free trial?

While Ela cannot be kept free due to involved AI cost, we offer 15-day-trial for all other mods.

Can I import or export data from Ela?

Yes! Getting your existing data in or out is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks. Same for the exports. Enjoy your freedom.

Careship is an all-in-one DPC growth engine

Ela runs acquisition, conversion, onboarding, payments, and outreach in one flow. Capture website visitors & incoming callers in those critical first seconds, turning browsing into instant engagement—and engagement into immediate membership.

Start 15 day free trial